Travel Hub have been operating a feedback system for over 3 years (every customer who books a tour online will be emailed an electronic feedback form within a few days of their tour finishing). Through this feedback system we can monitor the quality of the tours we sell (both Travel Hub’s own operated tours as well as for over 60 different companies we sell for). We constantly monitor the feedback and have stopped using companies which do not meet an acceptable quality standard we do not and will not sell anyones tours! We have also adjusted Travel Hub’s own tour programmes where necessary according to comments provided on these feedback forms. We have now extended the feedback to our walk in customers and are now asking for email address so we can solicit feedback from all customers and now we are displaying ALL feedback we receive in our customer access files at our office in Chiang Mai for our clients to access and read for themselves. The feedback forms are completely uncensored! Please come into our office and read for yourselves!
We feel that these companies should speak for themselves when it comes to the quality of their tours and now you can read 100’s of customers reviews for the tours we sell!
The Good and The Bad!
We always welcome walk in customers please see the following page for the Travel Hub office location