At Travel Hub we regularly send our staff out on inspection trips. At our Chiang Mai office as well as operating our own privately escorted tours we also sell treks, tours and activities for over 60 different companies! Travel Hub staff inspect nearly every tour and trek we sell! We are one of very few agencies who do this in Chiang Mai (actually probably the only one!)
Why we do this?
1. We can ensure our staff have the correct knowledge about the trip to pass on to our clients
2. We can monitor the quality of the trip or activity we sell and if need be decline to sell the trip if it does not meet a suitable quality standard
Please also remember we now have independent client feedback for many of the tours we sell displayed at our office, this system is new but now have around 200 independent reports on a good range of tours and treks we sell, drop into our office when you are in Chiang Mai and take a look for yourselves.